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Towing & Roadside Rescue FAQ – Regal Towing Kenya

  • Towing_Guru
  • Jul 2
  • 2 min read

Are you stuck on the road, facing a vehicle emergency, or wondering what towing services cover? You're not alone! At Regal Towing Kenya, we get dozens of questions every day — from breakdowns to accident recovery and long-distance transport. Here's a quick guide to the most frequently asked questions about towing and roadside rescue in Kenya, designed to help you stay informed and prepared.


🚗 What Should I Do If My Car Breaks Down on the Road?

If your car stalls or breaks down:

  1. Pull over safely and turn on your hazard lights.

  2. Avoid standing near fast-moving traffic.

  3. Call Regal Towing Kenya for immediate roadside rescue.

📞 Call Us: 0780 644 644 | 0738 710 710🌐 Website: www.regaltowing.co.ke


🚙 What Types of Vehicles Do You Tow?

We tow a wide range of vehicles, including:

  • Sedans and SUVs

  • Motorcycles and tuk tuks

  • Light trucks and pickups

  • Tractors and agricultural equipment

  • Damaged or non-running vehicles

Whether it’s a private car, fleet vehicle, or a heavy-duty machine, we’ve got the equipment to tow it safely.


🌍 Do You Offer Long-Distance and Out-of-Town Towing?

Yes! We provide long-distance towing across Kenya — including regular routes between Mombasa and Nairobi, Kisumu, Eldoret, Nakuru, and more. Our scheduled and emergency towing services are available across urban and rural areas.


Do You Handle Accident Recovery?

Absolutely. Our accident recovery services include:

  • Towing from accident scenes

  • Off-road recovery and winch-outs

  • Safe transport to a garage or designated location

  • Coordination with insurance companies and emergency services


🔋 What Roadside Assistance Services Do You Provide?

Our roadside rescue team offers:

  • Battery jump-starts

  • Flat tire changes

  • Fuel delivery

  • Lockout help

  • Minor mechanical troubleshooting

If we can’t fix it on-site, we’ll tow it safely to your mechanic or garage of choice.


⏱️ How Fast Is Your Towing Response Time?

In most Nairobi areas, our response time ranges between 20–45 minutes, depending on traffic and location. For rural or remote areas, our dispatch team will advise you on the estimated arrival time.


🔧 Will Towing Damage My Car?

No. At Regal Towing Kenya, we use modern flatbeds, hydraulic lifts, and secure strapping systems to ensure your car is transported safely without scratches or suspension stress.


🌙 Are You Available at Night or on Weekends?

Yes! We operate 24/7, including:

  • Late nights

  • Weekends

  • Public holidays

Emergencies don’t keep office hours, and neither do we.


🧾 Do You Work with Insurance Companies?

Yes, we partner with many insurance providers to offer accident towing and roadside support. We also provide official reports and digital photos when needed for claims.


📝 How Can I Book a Towing or Rescue Service?

You can reach us via:

  • 📞 Phone: 0780 644 644 | 0738 710 710

  • 🌐 Online: www.regaltowing.co.ke

  • 📍 Available in Nairobi and all major towns in Kenya.


🏁 Need Help Now? Contact Regal Towing Kenya

We’re committed to getting you back on the road fast, safely, and affordably. Whether it’s an emergency or scheduled service, trust Regal Towing Kenya – We Lift You Out of Trouble.

 
 
 

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CALL US

Tel: 0780 644 644 / 0738 710 710

EMAIL US

OPENING HOURS

Mon - Sat: 7am - 10pm

OVER 5 YEARS

EXPERIENCE

Regal Towing delivers fast, reliable, and professional towing services, ensuring you’re back on the road without delay. With our dedicated team available 24/7, we’re fully equipped to handle any towing needs, making your experience seamless and worry-free.

OUR SERVICES

- Towing & Breakdown services

- Emergency Roadside Rescue

- Vehicle Recovery

- Flatbed Towing

- Tire Change

- Battery Change

VISIT US

The Greenhouse Mall

Ngong Road, Nairobi

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